Working with Norm has been a game-changer for our family. When our budget constraints required us to explore new coverage options, Norm was incredibly helpful and responsive. He took the time to clearly explain the benefits of each plan, ensuring we fully understood our choices. What stood out most was his out-of-the-box thinking—Norm found creative solutions that provided us with the coverage we needed without breaking the bank. His dedication and expertise made a stressful situation much easier to navigate!